Electrostatic sprayer systems and disinfection tools | ByoPlanet® International, LLC

The California’s "Shine the Light" law - California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year. For exmaple if the request is made in the year 2022, then the released information will be for the year 2021.

To obtain this information from ByoPlanet International, LLC. operations please send an email message to Questions@ByoPlanet.com and write in the subject line "Request for California Privacy Information" and in the body of your message. We will provide the requested information by replying to your email as soon possible.

INFORMATION TO INCLUDE IN YOUR EMAIL REQUEST:

  1. Subject Line: CCPA Request
  2. Type of Request
  3. Full Name
  4. Full Address
  5. Telephone with area code
  6. Time to best reach you
NOTE: Our customer service center is closed on all U.S. territory holidays.

EXERCISE YOUR RIGHTS UNDER THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

Multiple Requests

If you are submitting multiple requests please make separate requests for each CCPA request type.

ByoPlanet International will need to verify that you are a California resident and failure to pass verification will delay or postpone the process until verification is complete as permitted by the CCPA. we may fully or partially deny your deletion request if CCPA-recognized exceptions or exemptions apply.


TYPES OF CCPA REQUESTS

1- Delete My Personal Information

You can ask us to delete personal information we've collected from you.

Please provide as much information as you can in your email. The information you provide is important for our verification process. It helps us determine (1) if we have personal information about you in our system, (2) if you're a California resident, and (3) if we can verify your identity. Please be aware that we may not be able to verify your identity if you choose to omit information. On the other hand, providing the requested information does not guarantee we will be able to verify your identity to the degree of certainty required by the CCPA.

We will use the information you provide only for our verification efforts, for purposes of security and fraud prevention, and for the CCPA's record-keeping requirements.

The CCPA has a number of exceptions and exemptions that allow us to keep personal information even if we're able to verify your identity. For example, we may keep personal information if it is necessary for us to provide you with a requested service, to detect and protect against security issues, to comply with our legal obligations, or for other purposes that align with your expectations based on your relationship with us or that are consistent with the context in which you provided personal information. These examples are just a few of the exceptions and exemptions recognized by the CCPA.

2- Access My Personal Information

You can request access to personal information we've collected about you.

Please provide as much information as you can in your email. The information you provide is important for our verification process. It helps us determine (1) if we have personal information about you in our system, (2) if you're a California resident, and (3) if we can verify your identity. Please be aware that we may not be able to verify your identity if you choose to omit information. On the other hand, providing the requested information does not guarantee we will be able to verify your identity to the degree of certainty required by the CCPA.

We will use the information you provide only for our verification efforts, for purposes of security and fraud prevention, and for the CCPA's record-keeping requirements.

If we're able to verify your identity to the degree of certainty required by the CCPA, we will disclose to you either a category-level report on the personal information we have collected about you or the specific pieces of personal information we have collected about you, depending on the degree of certainty established by the verification results.

There may be other circumstances where we are not able to provide you with some information, as permitted by the CCPA. For example, if we are not able to verify that information relates to you instead of someone else, if providing information to you could adversely affect the rights of someone else, or if information consists of trade secrets, we may not provide the affected information.

3- Do Not Sell My Personal Information

Our Privacy Policy describes how we share personal information with others, including third party vendors such as Shopify, Salesforce, Zendesk, and Mailchimp. Under the CCPA, some of this sharing is considered a "sale" even if we do not receive money in exchange for the information we share.

You have the right to instruct us to stop the kind of sharing that the CCPA treats as "sales" and not to engage in that kind of sharing in the future, unless you choose to allow it. Your instruction to stop "selling" personal information about you will not affect sales that occurred before you gave us the instruction.

Please be aware that there may be circumstances where we can continue to share personal information about you with others, as permitted by the CCPA. These circumstances may include: carrying out previous directions you've given us to disclose personal information about you to others; or sharing personal information about you with our service providers so that they can provide services to us.

If the company you work for does business with ByoPlanet® International, LLC and you want your stop "selling" instruction to apply to your business-related personal information, please submit a separate "Do Not Sell My PI" instruction that includes your business contact information.

You can also limit our sharing with social media, advertising, and analytics partners (some of which may constitute CCPA "selling") by selecting your cookie preferences, which you can access from the cookie banner on our websites or via the "Cookie Settings" link at the bottom of the webpage.


Have questions?  CONTACT US Or write to us:

ByoPlanet® International, LLC
125 Old Monroe Road
c/o: Legal Department
Athens, GA 30606
United States

 Electrostatic sprayer systems and disinfection tools | ByoPlanet® International, LLC