Contact Us

We're at your service! Whether you're already a ByoPlanet® device owner or in the market for one, ByoPlanet's Support Services is available Monday through Friday from 9:00 a.m. to 4:00 p.m. to answer your questions about product features, set-up, use, warranty, and care.

(855) 211-1518

Call a ByoPlanet®
Support Representative.
Available 9:00 a.m. - 4:00 p.m. EDT.

Email a ByoPlanet®
Support Representative.

Contact Support

Open a support ticket - Our team will respond within 24 hours of your request.


Read through our FAQs Sections in our support center.


This product is not available for sale in the Unites States, Canada, Australia, New Zealand and in the MENA region. For sales in any other region contact us directly at 1-855-211-1518 or send us an email to and a sales representative will be in contact. For Latin America sales and inquiries visit ByoPlanet® Latin America.